PRIVACY POLICY
Charterwell Homes Limited is committed to preserving the privacy of all visitors
to www.charterwellhomes.com. Please read the following privacy policy to understand
how we use and protect the information that you provide to us.
INFORMATION THAT WE COLLECT FROM YOU
When you visit or order brochures on www.charterwellhomes.com you may be asked
to provide certain information about yourself including your name and contact
details. We may also collect information about your usage of our website as
well as information about you from e-mails or letters you send to us.
USE OF YOUR INFORMATION
Your information will enable us to supply the brochure you have requested.
It will also enable us contact you where necessary concerning your request or
query. We will also use and analyse the information we collect so that we can
administer, support, improve and develop our business.
In particular, we may use your information to contact you to notify you occasionally
about important changes or developments to the site or our services. Further,
where you have consented, we might also use your information to let you know
about other developments which we offer which may be of interest to you and
we may contact you by post, telephone or fax, as well as by e-mail. If you change
your mind about being contacted in the future, please let us know.
If you do not wish to be contacted in this way, please email us on relax@charterwellhomes.com
or alternatively, contact us, using the contact details we provide in our Contact
Us section.
DISCLOSURE OF YOUR INFORMATION
The information you provide to us will be held on our computers in the UK and
may be accessed by or given to our staff and third parties who act for us for
the purposes set out in this policy or for other purposes approved by you. Those
parties process information, and provide support services on our behalf. We
may also pass aggregate information on the usage of our site to third parties
but this will not include information that can be used to identify you.
Where you have consented when providing us with your details, we may also allow
carefully selected third parties, including other companies in our group, to
contact you occasionally about products and services which may be of interest
to you. They may contact you by e-mail. If you change your mind about being
contacted by these companies in the future, please let us know, by contacting
us at No.1 Lundy View, Mullacott Industrial Estate, Ilfracombe, Devon EX34 8PL.
Finally, if our business enters into a joint venture with or is sold to or merged
with another business entity, your information may be disclosed to our new business
partners or owners.
Countries outside the European Economic Area do not always have strong data
protection laws. However, we will always take steps to ensure that your information
is used by third parties in accordance with this policy.
Unless required to do so by law, we will not otherwise share, sell or distribute
any of the information you provide to us without your consent.
COOKIES
Cookies are small amounts of information which we store on your computer. Unless
you have indicated your objection when disclosing your details to us, our system
may issue cookies to your computer when you log on to the site. Cookies make
it easier for you to log on to and use the site during future visits. They also
allow us to monitor website traffic and to personalise the content of the site
for you. You may set up your computer to reject cookies although, in that case,
you may not be able to use certain features on our site.
SECURITY AND DATA RETENTION
We employ security measures to protect your information from access by unauthorised
persons and against unlawful processing, accidental loss, destruction and damage.
We will retain your information for a reasonable period or as long as the law
requires.
ACCESSING AND UPDATING
You are entitled to see the information held about you and you may ask us to
make any necessary changes to ensure that it is accurate and kept up to date.
If you wish to do this, please contact us. We are entitled by law to charge
a fee of £10 to meet our costs in providing you with details of the information
we hold about you.
CHANGES TO OUR PRIVACY POLICY
Any changes to our privacy policy in the future will be posted to the site
and, where appropriate, through e-mail notification.
PHOTOGRAPHS
Supplied by the North Devon Marketing Bureau
CONTACT
All comments, queries and requests relating to our use of your information
are welcomed and should be addressed to:
Charterwell Homes Limited
No.1 Lundy View,
Mullacott Industrial Estate,
Ilfracombe,
Devon
EX34 8PL
telephone: 01271 869 290
email: relax@charterwellhomes.com